Privacy Policy

How we collect, use and protect your personal information

Information Collection and Use

This page contains a privacy policy that covers the use and protection of information provided by visitors. If you complete a transaction or send an email with personal information, this information may be shared with other government agencies to help provide more efficient and effective services. For example, in resolving complaints that require information from other agencies.

Information Collected

No personal information is collected while browsing this website, except for information sent via email. This website also collects information about your device, which will only be used for analytical purposes. By continuing to browse the site, you accept the above-mentioned terms and conditions.

Types of Information We May Collect:

  • Personal Information: Name, email address, phone number when you submit forms
  • Technical Information: IP address, browser type, device information
  • Usage Information: Pages visited, time spent on site, referral sources
  • Cookies: Small files stored on your device to improve user experience

How We Use Your Information

We use the collected information for various purposes:

  • To process and fulfill your orders
  • To communicate with you about your purchases
  • To provide customer support
  • To improve our website and services
  • To send marketing communications (with your consent)
  • To comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

  • To trusted service providers who assist in operating our website
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Limited access to personal information

Cookies Policy

Our website uses cookies to enhance your browsing experience:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

Your Rights

You have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Ask us to correct any inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal information

What Happens If I Link to Another Website?

This website contains links to other websites. This privacy policy applies only to this site. Please note that linked websites may have different privacy policies, and visitors are advised to review and understand the privacy policy of each website they visit.

Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this privacy policy, or as required by law. When we no longer need your personal information, we will securely delete or anonymize it.

Policy Changes

If changes are made to this privacy policy, they will be updated on this page. If you visit this page frequently, you will receive updates on the information collected, how it is used, and, in certain circumstances, how the information is shared with third parties.

We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us:

Email: [email protected]

Phone: +254 20 123 4567

Address: Ngong Road, Nairobi, 00100, Kenya

Last updated: January 2025